Personal-property support

Your belongings should be handled clearly and respectfully.

If your vehicle was recovered by Shield, call before traveling. A team member can explain the property-release process, what identification to bring, and when to arrive.

What to do

Start with a quick call.

Call 707-554-8300

Ask for personal-property support. We will give you the next step before you come in.

Call Shield Recovery →

Bring identification

Have photo identification available so staff can verify the release.

Do not rely on a web form for urgent questions

Calling helps avoid a wasted trip and lets the team give you the most current instructions for your situation.